How do I change from an Annual to a Monthly subscription? Print

If you want to switch back to a Monthly subscription, it’s easy to do however because you’ve already paid for 12 months of Neon, your subscription won’t change back to monthly until your Annual subscription period ends.

If you’re not sure when your Annual subscription renews, just go to neontv.co.nz/my-account/subscription and check the Billing section to see your next billing date. 

To add a Monthly subscription just follow the steps below:

  • Go to neontv.co.nz/my-account/subscription (make sure you're logged in with your email address and password). This can’t be done through the Neon app
  • Select the ”Switch to Monthly Subscription” button
  • Confirm payment method and you’re good to go
  •  Your Monthly subscription will start from your next billing date 

Any questions about updating your subscription, just chat with our friendly support team!   



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