NEON app is no longer supported on these Panasonic TV models Print

Unfortunately we’re no longer able to support some 2014 and 2015 model Panasonic TVs. This is because these TV models aren’t able to meet required content protection settings.

The impacted Panasonic TV models are:

2014

TH-32AS610Z
TH-42AS640Z
TH-50AS640Z
TH-60AS640Z
TH-55AS670Z
TH-42AS700Z
TH-50AS700Z
TH-55AS700Z
TH-60AS700Z
TH-55AS740Z
TH-60AS740Z
TH-55AS800Z
TH-60AS800Z
TH-55AX670Z
TH-58AX800Z
TH-65AX800Z
TH-65AX900Z
TH-85AX940Z

2015

TH-32CS610Z
TH-40CS610Z
TH-50CS610Z
TH-55CS610Z
TH-60CS610Z
TH-65CS610Z
TH-40CS650Z
TH-50CS650Z
TH-55CS650Z

We understand this is disappointing and we tried all we can before retiring this model. You can still watch your favourite shows or movies on your big screen by using the cast and Airplay features or even connect your laptop to the TV via HDMI.

Here’s the full catalogue of devices we support.


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