Let’s fire up that Samsung for Neon! If you have a Samsung Smart TV made from 2013 onwards (F, H, J, K, M series), the Neon app should appear in the Samsung Smart TV Hub store. A quick Google search using your TV model number should help you find out what series you have.
For 2013 - 2015 sets:
- Open Smart Hub by pressing the 'Smart Hub' or 'Smart' button on your remote control
- Scroll to the 'Apps' panel using the arrows on your TV remote
- Enter the Samsung App Store by clicking on 'Samsung App'
- Find the Neon App under the 'What's New' or 'Video' sections
- Click the Neon App to download
- The Neon icon will appear on the 'Apps' panel of Smart Hub once the download is complete.
For 2016 onwards:
- From the Home screen, navigate to Apps
- Search or browse for the Neon App, highlight the app then select Install.
If you're unsure if your Samsung Smart TV is compatible, jump on a live chat with our support team will be happy to help.