How do I cancel my Neon subscription? Print

Your Neon plan automatically renews each calendar month.  If you don't want your plan to renew, you can cancel your plan in 'My Account'. Choose 'Plan & Payment' and under 'Manage your plan', click 'Cancel'.  

If using a mobile device, you will need to use the menu (top left) to access the 'Plan & Payment' option.  Don't worry, you can reactivate your plan again at any time by logging back into your account and clicking resume.

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