How do I update my email address? Print

Follow these steps to change your email:

  • Make sure you're logged into the site with your email address and Neon password
  • Find your name in the top right corner, hover over it to bring down the menu and click 'My Account'
  • You'll be asked to re-enter your password, just to make sure you're the right person to be updating settings on the account and will be redirected to the 'Account Details'
  • Select Edit and update the contact details as necessary. As long as the new email is not currently being used by a Neon account, you can switch emails to the new one.

You're all done. Your email to log in with and receive updates is now changed.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.