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Streaming & Playback
Getting started
1
Data Saver for Freeview
Audio Quality
2
Does Neon support 5.1 audio?
Why is there no sound?
Captions
5
What devices support closed captions?
How do I turn on closed captions on my Apple device?
Do movies come with subtitles or closed captions?
Subtitles / closed captioning on Neon
How do I turn on closed captions on my Andriod device?
Picture Quality
6
Why does Neon buffer?
What broadband speed do I need?
What kind of quality can you expect from Neon?
How do I improve my picture quality?
Data Saver on Android
See all 6 articles
Troubleshooting
18
Neon isn't working on my Android phone / tablet
I'm having trouble casting Neon to my big screen
Neon isn't working on my New Freeview Recorder or SmartVU X
I'm getting a message to say I'm not in New Zealand
Sorry, downloads are not supported on this device
See all 18 articles
