Logo
| Help Centre
Home Solutions
New support ticket
Check ticket status
Solution home

Streaming & Playback

Getting started 1
  • Data Saver for Freeview
Audio Quality 2
  • Does Neon support 5.1 audio?
  • Why is there no sound?
Captions 5
  • What devices support closed captions?
  • How do I turn on closed captions on my Apple device?
  • Do movies come with subtitles or closed captions?
  • Subtitles / closed captioning on Neon
  • How do I turn on closed captions on my Andriod device?
Picture Quality 6
  • Why does Neon buffer?
  • What broadband speed do I need?
  • What kind of quality can you expect from Neon?
  • How do I improve my picture quality?
  • Data Saver on Android
See all 6 articles
Troubleshooting 19
  • Neon isn't working on my Android phone / tablet
  • I'm having trouble casting Neon to my big screen
  • Neon isn't working on my New Freeview Recorder or SmartVU X
  • I'm getting a message to say I'm not in New Zealand
  • Sorry, downloads are not supported on this device
See all 19 articles

NEON. POWERED BY SKY.

© NEON 2024
Privacy Policy
Terms of Use
FOLLOW Facebook icon Instagram icon